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How do I book a car rental in Phuket through [Your Company Name]?
Simply visit our website and browse through our selection of vehicles. Once you’ve chosen a car that suits your needs, you can make a reservation online or call our customer service team for assistance.
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What documents do I need to rent a car?
You’ll need a valid driver’s license, passport, and a credit card for the security deposit. International travelers may also require an International Driving Permit.
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Is there a minimum age requirement?
Yes, drivers must be at least 21 years old to rent a car through [Your Company Name].
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Can I add an additional driver?
Yes, you can add an additional driver for a small daily fee. The additional driver must also meet all rental requirements.
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Do you offer one-way rentals?
Yes, we do offer one-way rentals but an additional fee may apply. Please contact our customer service team for more information.
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What are your fuel policy options?
We offer a “Full-to-Full” fuel policy, which means you’ll receive the car with a full tank of fuel and are expected to return it full as well.
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Are your cars insured?
Yes, all our cars are insured. However, a standard deductible will apply in the event of damage or accident unless you opt for our additional insurance coverage.
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What happens if I return the car late?
Late returns may incur additional charges. Please let us know in advance if you expect to return the car later than the agreed-upon time.
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Do you offer airport pickups and drop-offs?
Yes, we offer complimentary airport pickups and drop-offs for your convenience.
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What types of cars do you offer?
We have a diverse fleet ranging from budget cars and sedans to luxury vehicles and SUVs. You can find a list on our website.
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Is it possible to extend my rental period?
Yes, you can extend your rental period. Please contact our customer service to check availability and additional charges.
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Do you offer any discounts or special promotions?
We offer various seasonal promotions and discounts. Be sure to check our website or subscribe to our newsletter for the latest offers.
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Can I travel off the island with the rental car?
No, our rental cars are only allowed to be used within Phuket Island unless special arrangements are made in advance.
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What is your cancellation policy?
You can cancel your booking up to 48 hours before the rental period begins for a full refund. Cancellations made less than 48 hours in advance may be subject to a cancellation fee.
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How do I contact customer service?
You can reach our customer service team via phone, email, or through our website’s live chat feature. We’re available 24/7 to assist you with any queries or concerns.
We hope this FAQ addresses any questions you may have. If you need further clarification, please don’t hesitate to contact us.